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Privacy Policy

By using this Site and any services we offer via this Site, you and your company/companies are agreeing to be bound by this policy in respect of the information collected about you via this Site.  We respect the privacy of visitors to our site and recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

Personal information collected

When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name and your Contact Details. We may also collect information about your use of this Site as well as information about you from the emails sent to you. Finally, we may collect information about the services you use.

Information collection and use

Your information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. In general, we use the information we collect about you to:

         provide more personalised services to you

         provide information services to relevant third parties

         improve the features and services we offer

         to support our own marketing and promotion efforts.

Where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you

The following features, by their nature, require and make use of personally identifiable information.

Sending emails

The information that you complete on the on this Site is recorded by us. This helps us provide you with a more personalised service.

Access to, changing or removing the information we hold

Registered users of this Site can update their information, change settings or cancel their membership once signed in.

Cookies and tracking

Like many other websites, we use "cookies" to enable us to personalise your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites.

Like all websites, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from these log files.

Your Protection

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

We will retain your information for a reasonable period or for as long as is required by law.

Changes to the policy

We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements. Any changes to this policy will be posted on this Site.

Tauc Software Limited

Privacy Statement  

Platform.com.ng ("Platform") has created this Privacy Statement ("Statement") in order to demonstrate our commitment to Customer Privacy.  Privacy on the Platform website (the "Site") is important to us.  Because we gather important information from our customers, we have established this Statement as a means to communicate our information gathering and dissemination practices.  We reserve the right to change this Statement and will provide notification of the change to our existing customers whenever a change is made.

Collected Information

We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and email address, and billing information, such as billing name and address, and sometimes bank account details, and credit card details.

Platform uses the information that we collect to setup the Service for individuals and their organizations. We may also use the information to contact customers to further discuss interest in our Company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events.  Customers are also asked to provide an email address when registering for the Service, in order to receive a username and password.  We may also email information regarding updates to the Service or Company, and will send a customer newsletter periodically.  Customer email addresses and any personal customer information will not be distributed or shared with third parties.

Except as we explicitly state at the time we request information, we do not disclose to third parties the information provided.  All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by Platform for marketing or promotional purposes. Platform uses a third-party intermediary to manage the payment processing.  This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of payment processing.

Customers of the Service will be using the Site to host data and information ("Data"). Platform will not review, share, distribute, print, or reference any such Data except as may be required by law.  Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

Platform may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyse non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Updating Information

Customers can update or remove their personal information and billing information at any time by logging into the Site and editing their information within the Admin section and can view their updated profile to confirm their edits have been made.

Opt-Out Policy

Customers can opt out of being contacted by us, or receiving information from us regarding our products, services or partners, at any time by sending an email to optout@platform.com.ng.


When customers use our Service, our Web server sends a cookie to their computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Cookies come in two flavours: session and persistent-based. Session cookies exist only during an online session. They disappear from the computer when a user closes her browser software or turns off her computer.  Persistent cookies, unlike session cookies, remain on the computer even after a user closes her browser or turns off her computer.  Standing alone, cookies do not identify users personally. They merely recognize a user's browser. Users remain anonymous to Platform unless they choose to identify themselves to Platform, either by responding to a promotional offer, registering for a free trial or signing up for the Service.

Platform uses session cookies containing encrypted information to allow the system to uniquely identify our customers while they are logged in. This information allows Platform to process online transactions and requests. Session cookies help us identify our customers after they have logged in and are therefore required to use the Service. Platform uses persistent cookies to identify when an anonymous visitor returns to our Site. We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.  Customers who disable their browser's ability to accept cookies will be able to browse our Site but will not be able to use our Service.  

Third Party Cookies

Platform may engage third parties to track and analyse non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behaviour. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of Platform is used only to provide us with information on site usage and is not shared with any other third parties.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed by email to support@platform.com.ng or by regular mail addressed to Platform, Privacy, 483 Green Lane, London N13 4BS.


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